We reserve the right to cancel a booking if payment is not received within the specified terms.
Bookings cancelled with 72 hours to 10 days notice of the booking date will be refunded minus a £45 administration fee or given the opportunity to reschedule.
Bookings cancelled with 48 hours notice will be subject to a 50% cancellation fee. Bookings cancelled with 24 hours notice will be subject to a 100% cancellation fee.
Bookings rescheduled with more than 72 hours notice will not incur a fee, but bookings rescheduled with 72- 25 hours notice will incur an administration fee of 30% of the total booking.
Bookings rescheduled within 24 hours will be subject to a fee that is equivalent to 50% of the total booking. Booking a service with us means that you are in agreement with the cancellation policy.